FAQ

Salisbury Lane

FAQ

Yes we ship to Canada and the US

Sometimes there are issues with weather that can delay Canada Post along certain routes. After your package is picked up from our location it should arrive in 3-5 business days. US orders may be delayed at the border depending on US Customs. We also use tracking information to track your package. 

If the order hasn't left our facility we can change it for you.  Contact us as soon as possible.

Yes we can drop ship for you. Please ensure you have the correct shipping address.

Yes we do, soaps require four weeks curing time. Custom orders for soaps must be ordered in full loaves. 

Yes we do! Please email us at [email protected]

Yes we do private label.  We can also ship our soaps "Naked" for you to apply your label.